Service Request

Welcome to Tourace Customer Support!
If you are facing any issue with your Tourace product, you can raise a service request here. Please fill in the details below to help us assist you quickly.

Steps to Submit a Service Request:

1. Enter your Product Registration Number (mandatory to claim warranty).
   
   

2. Provide your purchase details (invoice number & date).
   
   

3. Describe the issue/problem you are facing.
   
   

4. Upload supporting documents  (if required).
   
   

5. Submit the request.
   
   

Important Notes:

• Ensure your product is registered within 30 days of purchase to avail warranty.
  
  

• Keep your unique registration number handy—it is compulsory for warranty claims.
  
  

• Our service team will contact you within 48 working hours after submission.